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Cookies Policy

This Cookies Policy explains how Luckydreams Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with the website’s Privacy Policy and Terms and Conditions.

Luckydreams Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), with SSL encryption protecting player data and financial transactions across the platform.

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function properly, make pages load more efficiently and provide information about how visitors use the site.

Luckydreams Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. In this policy, the term “cookies” includes cookies and these similar technologies unless stated otherwise.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account or device. Where this occurs, the information will be handled in accordance with the applicable privacy requirements and the website’s Privacy Policy.

First-party and third-party cookies

First-party cookies are placed by Luckydreams Casino or by service providers acting on its behalf. Third-party cookies are placed by another organisation, such as a technology, security, analytics or advertising provider. Third-party providers may use cookies to provide services to the website or to understand activity across different websites and services, subject to their own privacy information and settings.

Session and persistent cookies

Session cookies are temporary and are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains available can vary according to its purpose and the settings of the relevant service.

How cookies may be used

The cookies used on the website may serve several different purposes. Some cookies are essential for the website and account services to operate. Others support performance, security, functionality, preferences, analytics or relevant communications. The exact cookies available may change as the website, technology and services develop.

  • Strictly necessary cookies: These support core functions such as page navigation, account access, session management, security checks, fraud prevention and the delivery of requested services. The website may not operate correctly without these cookies.
  • Security and risk cookies: These help identify suspicious activity, protect accounts and transactions, reduce misuse and support compliance processes. They may assist with detecting automated activity, unusual behaviour or attempts to compromise the website.
  • Functionality cookies: These remember choices and settings, such as language, region, display preferences or other options, so that the website can provide a more consistent experience.
  • Performance cookies: These collect information about how the website performs, including whether pages load correctly and where technical issues may occur. This information can help improve reliability, speed and usability.
  • Analytics cookies: These provide aggregated information about how visitors use the website, such as which pages are viewed and how visitors move through the site. Analytics information may help identify popular content, improve design and understand general website usage.
  • Advertising or communications cookies: Where used and permitted, these may help measure campaigns, limit repeated messages or provide content that is more relevant to your interests. They may also help understand whether a communication or promotion has been viewed or used.

Cookies may also help the website remember that you have accepted or declined certain choices. If you remove these cookies, the website may ask you to make the same choice again. Disabling a cookie does not necessarily delete information already collected before the change was made.

Privacy, updates and further information

Information obtained through cookies may be used with other information for purposes such as operating the website, providing account services, maintaining security, understanding usage, improving services and meeting legal or regulatory obligations. The handling of personal information is explained in the Luckydreams Casino Privacy Policy.

Luckydreams Casino may use service providers to host, secure, analyse, support or improve the website. These providers may process information on behalf of the website and may place or access cookies where necessary to provide their services. Service providers are expected to handle information in accordance with applicable requirements and their agreed responsibilities.

The website may contain links to third-party websites, platforms or services. Those third parties may use their own cookies and similar technologies. This Cookies Policy does not apply to third-party websites, and Luckydreams Casino is not responsible for their privacy practices, content or cookie controls. You should read the relevant third-party policy before providing information or using those services.

Changes to this policy

This Cookies Policy may be updated from time to time to reflect changes in technology, website features, legal requirements or the way cookies are used. The updated version will be published on this page, together with an updated effective date where appropriate. You should review this page periodically so that you remain informed about current cookie practices.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to review your cookie choices or want to make a privacy-related request, use the contact or support options made available on the Luckydreams Casino website. Do not include sensitive account or payment information in a message unless it is requested through a secure process. Requests may need to be verified before they can be completed.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. You can change your choices at any time through the available preference tool or your browser and device settings.